Soda Futura creation is hand-made after ordering. Please allow between 5 days to two weeks on top of shipping for your custom piece of jewelry to arrive. Most orders are ready to ship within 1-2 business days of ordering, but some require additional time in production. We will inform you about that via e-mail.
We don't offer direct exchanges through the site. If you'd like to exchange a product, drop us an email email@example.com. We will give you instructions on how to exchange the jewelry.