Return + refund policies

Soda Futura provides the most positive shopping experience for all of our shoppers. If, for any reason, you are unsatisfied with your purchase, please contact to request a return. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Customized items & Sterling Silver AVIA ring are not eligible for return.

Full priced items in original condition are returnable for refund or exchange within 14 days of receipt.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Soda Futura is not responsible for items damaged or lost in transit. However, we are always able to give you a tracking number in order to see where your item is.

If you are dissatisfied with your purchase for any reason, full priced items in original condition are returnable for refund or exchange within14 days of receipt. Please send us a message for any inquiries regarding returns to

To be eligible for a return, your item must be unused, with a tag and in the same condition that you received it. It must also be in the original packaging.

Letter ring is made-after-order specially for you so it can't be returned or changed:

Any item not in its original condition, is damaged or missing parts for reasons not due to our error are not eligible for return.